Emtech Group Podcast

Episode #2: Digitization and QA for the Insurance Industry


In this episode of the Emtech Group Podcast, listen to our guests discuss digitization and Quality Assurance (QA) in the insurance industry. The digitization process in the insurance industry has been a gradual but significant transformation over the past couple of decades. The insurance industry began adopting digital technologies to streamline operations, enhance customer experiences, and improve overall efficiency. This digitization involves leveraging advanced software solutions.

The momentum accelerated further in recent years, driven by the increasing availability of data, advancements in technology, and the industry’s recognition of the need to stay competitive in a rapidly changing digital landscape. Insurers have been investing in digital tools to optimize internal processes, enhance customer engagement through digital channels, and adapt to evolving market demands.

Overall, the digitization of the insurance industry is an ongoing process, with companies continuously exploring new technologies to stay agile and meet the evolving needs of both consumers and the industry itself.

To find more episodes of Emtech Group Podcasts, visit our resource center. To read more about Quality Assurance, QMT, and technology topics, visit our blog.

To find the transcription of this podcast, scroll to the bottom of the page.

The views and opinions expressed in the podcast are those of the guests and do not necessarily reflect the official policy or position of Emtech Group Inc.


tony saineghi
Gary Tyreman